Welcome to Jasper Tones
By placing an order with Jasper Tones, you agree to the following Terms and Conditions. Please review them carefully before making a purchase.

1. Order Confirmation
After placing an order, you will receive a confirmation via email or SMS. Orders are subject to product availability. We reserve the right to cancel or adjust an order if necessary due to stock limitations or delivery issues.

2. Order Processing
Orders are typically processed within 2 to 4 business days. This includes order verification, packaging, and preparation for dispatch.

3. Shipping and Delivery
We provide worldwide delivery.
Estimated delivery timelines are:

  • Domestic: 3 to 7 business days after dispatch

  • International: 7 to 15 business days depending on customs and destination

Delivery timelines are approximate and may vary due to external factors like weather, customs delays, or courier service issues.

4. Payment Method
We accept Cash on Delivery (COD) only.
Customers must pay the full amount in cash at the time of delivery. We do not support card payments, bank transfers, or online payment options.

5. Returns and Refunds
If you receive a damaged, incorrect, or defective item, you may request a return within 7 days of delivery.
Returned items must be unused, undamaged, and in their original packaging.
Once approved, refunds are issued in cash only, after we receive and inspect the returned item.
To request a return, please email [email protected] with your order number, issue, and supporting photos (if applicable).

6. Customer Responsibilities
Please double-check all shipping and contact details before placing your order. Jasper Tones is not responsible for delivery issues due to incorrect or incomplete information. Additional charges may apply for reshipments.

7. Communication
We may contact you via email or SMS for updates related to your order.
To opt out of promotional or marketing messages, email [email protected] with the subject “Unsubscribe.”

8. Changes to Terms
Jasper Tones may update these Terms and Conditions without prior notice. The most current version will always be available on this page.

9. Contact Us
For questions or assistance, contact our support team at:
[email protected]